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Refund Policy

Returns and Refunds Policy

Thank you for shopping at @Vanilla_Crepes.

Please read this policy carefully. This is the Return and Refund Policy of @Vanilla_Crepes. The Return and Refund Policy for @Vanilla_Crepe. The cancellation of the event must be minimum with 10 days in advance with a penalty of 50% of the purchase. The refund is made 5 business days after the date of the event. If the factor is external to the client and the service provider, you can re-schedule the event at no cost on an available date no later than 30 days after the event.

Catering Service & Online Purchase

We issue refunds for digital purchase within 3 day of the original purchase or 5 days before of the event, to the corresponding product

We recommend contacting us for assistance if you experience any issues receiving or buying our service.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: orders@vanillacrepes.com

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